Concierge Training Course
CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
Cambridge Open Academy
Summary
- Certificate of Completion (PDF) - Free
- Certificate of Completion (Hard Copy) - £9.99
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
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Overview
Did you know that the demand for skilled concierges in the UK is on the rise, with job opportunities increasing by 12% annually? Elevate your career prospects with our Concierge Training Course, a comprehensive program designed to equip you with essential knowledge in the field. Covering seven modules, this course delves into every aspect of concierge services, ensuring you gain expertise in delivering exceptional customer service, understanding service principles, and mastering emergency measures.
Learning Outcomes:
- Develop a profound understanding of the service industry's core principles and practices.
- Identify various types of concierge services and their applications.
- Acquire the necessary skills and etiquette to excel as a concierge professional.
- Gain insight into the principles and strategies required to establish a successful concierge service business.
- Hone your customer service skills to deliver exceptional experiences.
- Master the work environment and etiquettes specific to the concierge profession.
- Be well-prepared to handle emergency situations in the role of a hotel concierge.
CPD
Course media
Description
In a dynamic service-driven world, becoming a proficient concierge is not just about opening doors; it's about opening doors to endless career opportunities. Our Concierge Training Course is your passport to success in this flourishing industry. With seven meticulously crafted modules, we'll take you on a journey from understanding the service industry's core principles to equipping you with the expertise to handle critical emergencies.
Our engaging and interactive course empowers you with knowledge in types of concierge services, essential skills, business principles, customer service excellence, and workplace etiquette. Whether you aspire to work in luxury hotels, corporate settings, or private concierge services, our comprehensive training will make you stand out in a competitive market.
Embark on this exciting journey today and be ready to open doors to a brighter future in the concierge industry!
Course Curriculum:
- Module 01: Understanding the Service
- Module 02: Types of Concierge Services
- Module 03: Necessary Skills for Any Concierge
- Module 04: Principles for a Concierge Service Business
- Module 05: Delivering Customer Service
- Module 06: Concierge Work Environment and Etiquettes
- Module 07: Emergency Measures for a Hotel Concierge
Who is this course for?
- Aspiring concierge professionals seeking to enter the industry.
- Current concierge staff looking to enhance their skills and knowledge.
- Hospitality industry enthusiasts interested in the concierge aspect.
- Individuals eager to start their own concierge service business.
Career path
- Hotel Concierge: £18,000 - £30,000 per year
- Luxury Resort Concierge: £20,000 - £35,000 per year
- Event Concierge: £18,000 - £30,000 per year
- Cruise Ship Concierge: £20,000 - £35,000 per year
- Private Estate Concierge: £22,000 - £40,000 per year
- Corporate Concierge: £20,000 - £35,000 per year
Questions and answers
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Certificates
Certificate of Completion (PDF)
Digital certificate - Included
Once you have successfully completed the course, you will receive a CPD Accredited PDF certificate completely free of cost as a proof of your accomplishment.
Certificate of Completion (Hard Copy)
Hard copy certificate - £9.99
Note: Delivery of hardcopy certificate is free within the United Kingdom. However, to obtain a hardcopy certificate, international students have to pay £19.99 for the shipment to their designated address.
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
